Riverside Medical Practice

Riverside Medical Practice 2024-05-09 Person 3 5 0

Well received txt to book shingles jab. Turned up on the day. However when called in the nurse said she could not give me the jab as I am not quite 65 by 8 weeks

1) Don't send me a text to book if I do not meet the criteria. 2) Text or call me to cancel the appointment. Saves everyone time.

Riverside Medical Practice 2024-05-09 Person 4 5 0

I usually get text messages when required. I also get reminders at least 2 days before so no problems.

Not that I can think of...

Riverside Medical Practice 2024-05-09 Person 5 5 0

I was referred by my own surgery for treatment. The nurses and the Dr I saw were exemplary in their care and approach. All appointments were offered in a timely manner and the surgery itself was airy, clean and welcoming.

Nothing

Riverside Medical Practice 2024-05-09 Person 5 5 0

Phoned early 8am, and was given am appointment same day at 11am. Very grateful for this. Seen by Emily, listened to my problems, given examinations . Advised on further assessment needed Also advised to take more pain relief meds . Emily made me feel listened too. Very grateful. Also advice from receptionist for where to get local Covid booster

Nothing springs to mind Thank you

Riverside Medical Practice 2024-05-08 Person 4 5 0

Called in the morning after a bank holiday weekend. The lines were very busy as expected, number 17 in the call queue but speaking with the receptionist about my young son, we weee offered an appointment that afternoon. A new young doctor saw my son and wasn’t afraid to help me in assessing him, my son is not the easiest of patients. Listened to my request at a medication with less doses through the day and gave advice on what to look out for. The surgery are always brilliant at ensuring my children are seen on the day I call to report their illness.

None, call queue was long but the call back function makes that easier.